HLT57715 Diploma of Practice Management

Level18 months

This nationally recognised Diploma of Practice Management (HLT57715) is designed for professionals to work at senior administrative levels in allied health settings.

Study online for the Diploma of Practice Management with Institute of Allied Health. Earn your practice management certificate with our flexible online study options.

This course is not available to international students.

  • The Diploma of Practice Management online is designed for professionals to work at senior administrative levels in allied health settings. If you are already working in the healthcare industry, you may also benefit from an online course in practice management to advance into a senior-level practice administrative or supervisory position.

  • This practice management course will help you leverage your skills and experience to work in a range of practices within the healthcare and social assistance sectors, including Medical, Dental, Chiropractic, Osteopathic, Podiatry, Mental health, Rehabilitation, and Aged care.

  • Enrol now to study health practice management online. Earn your online Diploma with IAH and get access to a wide range of support services that can help you succeed. 

You will learn:

  • How to leverage your skills and experience to work in a range of practices

  • Administrative and supervisory skills

  • How to maintain work health and safety

  • Recruitment and onboarding

  • How to interpret and apply medical terminology appropriately

Career outcomes:

  • Senior Medical Administrator

  • Healthcare Administrator

  • Practice Manager

  • Services Manager

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Online Course Details


HLT57715 Diploma of Practice Management

Nationally Recognised Training Logo black and white

Institute of Allied Health is a trading name for the Australian Institute of Professional Counsellors Pty Ltd and qualifications are awarded by AIPC (RTO Provider Number 0670).

This practice management course is delivered online. You can study for your diploma certificate on a full-time, part-time or self-paced basis. Indicatively, full-time study of this online practice management course will take approximately 18 months.

This course has a work placement component of 240 hours.

To achieve this practice management qualification, students are required to complete 240 hours of compulsory practical placement in a workplace where health services are delivered by allied health professionals. 

You can choose your work placement location, but it needs Institute approval based on course requirements. We can help you find a suitable workplace if you are struggling to locate one.

To obtain entry to this practice management course, you need to demonstrate completion of at least Year 12 (or equivalent) OR a recognised Certificate III qualification, and be at least 18 years of age.

If you are 21 years or older, you may apply for entry based on completion of at least 2 years of employment where literacy and numeracy was required to undertake the work.

This course is not available to international students.

Discounted upfront payments $3990 (normally $4990- save 20%)

Fortnightly payments $139/fortnight x 36 payments



Online Course Structure



Unit 01 Manage work health and safety

Establish, maintain and evaluate workplace health and safety policies, procedures and work practices.


Unit 02 Promote Aboriginal and/or Torres Strait Islander cultural safety

Promote Aboriginal and/or Torres Strait Islander cultural safety.


Unit 02 Work with diverse people

Work with diverse people.


Unit 03 Lead and manage team effectiveness

Implement standard and transmission-based precautions and respond to risks.


Unit 04 Manage people performance

Manage the performance of staff that are direct reports.


Unit 05 Manage quality customer service

Ensure that the products and services are maintained according to the organisation standards.


Unit 06 Manage legal and ethical compliance

Research information on compliance and ethical practice responsibilities.


Unit 07 Manage risk

Manage business risks in a range of contexts.


Unit 08 Manage budgets and financial plans

Use skills and knowledge to undertake financial management at the workplace.


Unit 09 Develop and implement policy

Apply skills to develop and implement new policy initiatives.


Unit 10 Manage recruitment selection and induction processes

Manage aspects of recruitment and onboarding processes.


Unit 11 Interpret and apply medical terminology appropriately

Understand and respond to instructions, to carry out routine tasks and use appropriate medical terminology.


Unit 12 Manage health billing and accounting system

Implement and monitor a billing and accounting system in a health practice.


Unit 13 - Implement and monitor infection prevention and control standards, policies and procedures

Provide information about infection prevention and control procedures and integrate those procedures into work practices.


Unit 14 Reflect on and improve own professional practice

Reflect on and improve own professional practice.



Online Study FAQs

Check out our frequently asked questions about medical practice management.


Practice management refers to the administration and coordination of the day-to-day operations of a professional practice or business.

In the context of healthcare, practice management is about running the business side of a medical practice. It includes tasks like handling finances, scheduling staff, and managing patient appointments. An important role in any practice, to ensure it runs smoothly, follows rules, and focuses on giving good care to patients.

In Australia, Practice Managers typically earn between $75,000 to $90,000 AUD annually, with experienced professionals potentially earning more. Salaries vary based on factors like location and practice size.


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