18 months

CHC33021 Certificate III in Individual Support (Ageing and Disability)

Gain the skills to prepare you for a meaningful career providing care and assistance to people who require support due to ageing, disability, or other circumstances.

  • The Certificate III in Individual Support (CHC33021) prepares you for a meaningful career providing care and assistance to people who require support due to ageing, disability, or other circumstances.

  • This nationally recognised qualification teaches you how to deliver person-centred care that promotes dignity, independence, and quality of life.

  • This online course will teach you the practical knowledge and skills to support clients in their homes, community settings, or residential facilities — making a real difference in people’s daily lives.

  • Earn your Cert III with flexible study options that fit around your busy life. Benefit from expert trainer guidance, flexible study options, and structured work placement opportunities designed to help you confidently enter the care industry.

 

You will learn:

  • Follow safe work practices for direct client care

  • Work effectively in disability support

  • Support community participation and social inclusion

  • Provide support to people living with dementia

  • Deliver care services using a palliative approach

  • Follow safe work practices for direct client care

Career outcomes:

  • Aged care or disability carer

  • Support worker

  • Personal care aide

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Online Course Details

 

CHC33021 Certificate III in Individual Support

Nationally Recognised Training Logo black and white

Institute of Allied Health is a trading name for the Australian Institute of Professional Counsellors Pty Ltd and qualifications are awarded by AIPC (RTO Provider Number 0670).

This Individual Support course is delivered online. You can study your online Certificate III on a full-time, part-time or self-paced basis. Indicatively, full-time study of this health administration course will take approximately 18 months.

You are able to gain entry to the Certificate III in Individual Support if you are over 18 years of age and have:

  • Completed Year 12, or

  • Completed a Certificate III qualification, or

  • Have at least 2 years of sufficient life experience (work or study) (If over 21 years of age)

This course is not available to international students.

Discounted upfront payments $2490 (normally $3115- save 20%)

Fortnightly payments $129/fortnight x 26 payments

 

 

Online Course Structure

CHCCOM005*

Unit 01 Communicate and work in health or community services

Develop effective communication skills for working with clients, families, and healthcare professionals in a range of community and care settings.


CHCDIV001

Unit 02 Work with diverse people

Learning and identifying the skills to work with diverse people.


HLTINF006*

Unit 03 Apply basic principles and practices of infection prevention and control

Gain essential skills in infection prevention, hygiene, and safe work practices to protect clients and colleagues in healthcare environments.


CHCLEG001

Unit 04 Work legally and ethically

Understand the legal and ethical responsibilities of working in health and community care, including privacy, duty of care, and professional boundaries.


CHCCCS041*

Unit 05 Recognise healthy body systems

Learn about the structure and function of the human body to identify normal health status and recognise changes that may indicate illness or injury.


HLTWHS002*

Unit 06 Follow safe work practices for direct client care

Develop the knowledge and skills to maintain personal safety and prevent workplace hazards when providing direct care to clients.


CHCCCS031*

Unit 07 Provide individualised support

Learn to deliver care and support based on each client’s unique needs, preferences, and goals, promoting their comfort and independence.


CHCCCS038*

Unit 08 Facilitate the empowerment of people receiving support

Gain the ability to encourage clients to make their own decisions, exercise their rights, and participate fully in their community.


CHCCCS040*

Unit 09 Support independence and wellbeing

Understand how to assist clients with physical, emotional, and social wellbeing while fostering independence in everyday activities.


CHCDIS020*

Unit 10 Work effectively in disability support

Develop the skills to provide quality support to people living with disability, focusing on inclusion, empowerment, and person-centred approaches.


CHCAGE013*

Unit 11 Work effectively in aged care

Learn to deliver safe and compassionate care to older people, supporting their health, comfort, and quality of life in aged care environments.


CHCDIS011*

Unit 12 Contribute to ongoing skills development using a strengths-based approach

Understand how to support clients to build on their strengths and abilities, encouraging independence and self-confidence.


CHCDIS012*

Unit 13 Support community participation and social inclusion

Learn to assist clients in engaging with their community, developing relationships, and participating in social and recreational activities.


CHCAGE011*

Unit 14 Provide support to people living with dementia

Gain the skills to communicate and care effectively for people experiencing dementia, promoting comfort and dignity through person-centred care.


CHCPAL003*

Unit 15 Deliver care services using a palliative approach

Learn how to provide compassionate care to clients with life-limiting conditions, supporting their physical, emotional, and spiritual needs.


Work Placement* Units marked with an * require completion of a work placement. The work placement involves an average of 12 hours per week in the workplace with some time spent at home completing activities that contribute to assessment.

 

Online Study FAQs

Check out our frequently asked questions about individual support

 

 

You’ll qualify for support roles caring for older people and those living with disability, including aged care carers, disability carers, support workers and personal care aides. Day to day, you’ll assist clients with everyday activities, supporting their independence and helping them take part in their community. Residential aged care providers, disability service organisations, home care agencies and community support services all recruit workers with this qualification.

Yes. Your course covers both, with dedicated units on working effectively in aged care and working effectively in disability support. You’ll study dementia care and palliative care for older clients and strengths-based skills development and social inclusion for clients living with disability. Many workers move between the two sectors throughout their careers, and some employers deliver services in both.

Yes, you don’t need any care experience to enrol. The first units cover communication, infection control, legal responsibilities and the body systems you’ll monitor before you ever meet a client. To enrol, you need to be over 18 with a Year 12 or Certificate III qualification or two years of life experience through work or study if you’re over 21. Practical placement lets you apply everything you’ve studied with real clients before you finish.

You’ll complete 15 units covering the practical skills, communication, safety knowledge and clinical awareness you’ll use with every client. We teach you to:

  • Provide individual support designed for each client’s needs and preferences

  • Support older people effectively, including care that maintains their comfort and quality of life

  • Communicate with clients living with dementia and care for them with dignity

  • Deliver care services using a palliative approach for clients with life-limiting conditions

  • Support people living with disability using person-centred approaches

  • Recognise healthy body systems and spot changes that point to illness or injury

  • Empower clients to make their own decisions and exercise their rights

  • Support independence and wellbeing, including a client’s physical and emotional health

  • Help clients participate in their community and develop relationships

  • Follow safe work practices while you care for clients directly

Residential aged care facilities, disability accommodation services, home care agencies and community support organisations all take on workers with this qualification. Some workers visit clients in their own homes, while others work shifts at a residential facility with a regular group of residents. Your placement gives you experience in one of these settings before you have to decide where to apply.

Scope is the main difference. The Certificate III in Individual Support prepares you for hands-on care with older people and those living with disability, covering both sectors in one qualification. The Certificate IV in Disability Support focuses on disability alone and takes you further into that field, suiting workers who have decided disability support is where they want to stay. Many people complete the Certificate III first, then specialise once they know which clients they most want to work with.

 

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