HLT33115 Certificate III in Health Services Assistance

Level12 months

Earn your Certificate III in Health Services Assistance (HLT33115) to qualify for diverse roles assisting healthcare professionals in client care.

After completing this Cert III course, you may consider completing a Cert IV in Allied Health Assistance to build your knowledge and skills further. Enrol today to gain a nationally recognised certificate with our flexible online study options. This course is not available to international students.

  • The HLT33115 Certificate III in Health Services Assistance leads to a variety of roles that use a range of factual, technical, and procedural knowledge to provide assistance to health professional staff for the care of clients. Health services assistance involves working directly with clients and patients under supervision.

  • With this health service assistance qualification, you’ll be ready to work in support roles in hospitals, community services, and other healthcare settings. Job prospects are good, with employment for nursing support and personal care workers expected to grow strongly.

  • You’ll be ready to provide a range of assistance to professional staff for the care of patients or clients. You’ll have the communication skills and technical and procedural knowledge to work in areas such as Therapy Assistant, Allied Health Assistant and Physiotherapy Assistant.

  • Enrol now to study health services assistance online. Earn your Certificate III with Institute of Allied Health and access to a wide range of support services that can help you succeed. 


You will learn:

How to provide a range of healthcare tasks and hospital duties including:

  • Assisting nursing and ward staff

  • Patient support and personal care

  • Workplace health and safety

  • Communication skills and technical and procedural knowledge to work in health services

Career outcomes:

  • Nursing Assistant

  • Patient Services Assistant

  • Patient Care Attendant

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Online Course Details


HLT33115 Certificate III in Health Services Assistance

Nationally Recognised Training Logo black and white

Institute of Allied Health is a trading name for the Australian Institute of Professional Counsellors Pty Ltd and qualifications are awarded by AIPC (RTO Provider Number 0670).

This health services assistance course is delivered online. You can study your Certificate III on a full-time, part-time or self-paced basis. Indicatively, full-time study of this online health services assistance course will take approximately 12 months.

To obtain entry to this online health services assistance course, you need to demonstrate completion of at least Year 10 (or equivalent) and be at least 16 years of age.

This course is not available to international students.

Discounted upfront payments $1990 (normally $2490- save 20%)

Fortnightly payments $99/fortnight x 26 payments



Online Course Structure



Unit 01 Participate in workplace health and safety

Acquire the knowledge and skills of workplace health and safety to carry out your work.


Unit 02 Promote Aboriginal and/or Torres Strait Islander cultural safety

Promote Aboriginal and/or Torres Strait Islander cultural safety.


Unit 02 Work with diverse people

Work with diverse people.


Unit 03 Work with people with mental health issues

Establish relationships, clarify needs and work collaboratively with people who are living with mental health issues.


Unit 04 Work in an alcohol and other drugs context

Identify the skills required to work within an alcohol and other drugs setting.


Unit 05 Work legally and ethically

Identify and work within the legal and ethical frameworks that apply to an individual job role.


Unit 06 Interpret and apply medical terminology appropriately

Understand and respond to instructions, to carry out routine tasks and use appropriate medical terminology.


Unit 07 Communicate and work in health or community services

Identify and use appropriate communication techniques effectively with clients, colleagues and management.


Unit 08 Respond effectively to behaviours of concern

Identify and respond to behaviours of concern with people.


Unit 09 Facilitate responsible behaviour

Provide and support responsibility for behaviour management and change.


Unit 10 Apply basic principles and practices of infection prevention and control

Implement standard and transmission-based precautions and respond to risks.


Unit 11 Recognise healthy body systems

Work with basic information about the human body and recognise ways to maintain a healthy functioning body.


Unit 12 Work effectively with others

Identify and work cooperatively with others.


Unit 13 Organise personal work priorities and development

Monitor and obtain feedback on work performance.


Unit 14 Provide first aid

Provide first aid response to a casualty in line with first aid guidelines.



This Cert III health services assistance qualification requires the completion of HLTAID011, Provide First Aid. Students are required to attain this through an appropriate training organisation and provide a Statement of Attainment to receive a Credit Transfer for this unit. In undertaking this unit, students will need to have the physical capacity to undertake CPR for at least two minutes kneeling on the floor.



Online Study FAQs

Check out our frequently asked questions about health services assistance.


Health services assistance involves providing support in healthcare settings to ensure patients receive proper care.

Health services assistants help healthcare professionals with tasks such as assisting patients with daily activities, keeping patient areas clean, transporting patients, and providing general assistance to patients and medical staff.

Their role is crucial in helping healthcare facilities run smoothly and efficiently, as well as the safety and comfort of patients.

The Certificate III in Health Services Assistance is a nationally recognised certificate in Australia that prepares people for careers in the healthcare industry.

This certificate teaches the fundamental skills and knowledge needed to work effectively in healthcare environments, supporting healthcare professionals, and assisting with patient care.

It covers a variety of topics, including "Work with diverse people", "Apply basic principles and practices of infection prevention and control", "Interpret and apply medical terminology appropriately", and "Provide first aid".

A healthcare services assistance certificate qualifies you for a variety of positions in healthcare. Potential work prospects include: Nursing Assistant (AIN), Patient Services Assistant (PSA), and Patient Care Attendant.

These roles offer opportunities to work directly with patients, work alongside healthcare professionals, and contribute to improving the health and well-being of individuals across various healthcare settings.

In Australia, a patient care assistant provides essential support to patients in healthcare settings such as hospitals, nursing homes, and community care centres.

Their responsibilities include supporting patients with daily routines such as bathing, dressing, and eating, as well as helping them move around safely. Patient care assistants also monitor patients' vital signs, report any changes in their condition to healthcare professionals, and offer emotional support and companionship.

Overall, their goal is to ensure that patients receive the treatment and support they require to recover and maintain their health.


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