HLT37315 Certificate III in Health Administration

HLT37315 Certificate III in Health Administration

Institute of Allied Health is a trading name for the Australian Institute of Professional Counsellors Pty Ltd and qualifications are awarded by AIPC (RTO Provider Number 0670).

This health administration course is delivered online. You can study your online Certificate III on a full-time, part-time or self-paced basis. Indicatively, full-time study of this health administration course will take approximately 12 months.

To obtain entry to this online health administration course, you need to demonstrate completion of at least Year 10 (or equivalent), and be at least 16 years of age.

This course is not available to international students.

Discounted upfront payments $2490 (normally $3115- save 20%)

Fortnightly payments $129/fortnight x 26 payments

HLTWHS001

Unit 01 Participate in workplace health and safety

Acquire the knowledge and skills of workplace health and safety to carry out your work.

CHCDIV001

Unit 02 Work with diverse people

Learning and identifying the skills to work with diverse people.

CHCMHS001

Unit 03 Work with people with mental health issues

Establish relationships, clarify needs and work collaboratively with people who are living with mental health issues.

CHCLEG001

Unit 04 Work legally and ethically

Identify and work within the legal and ethical frameworks that apply to an individual job role.

BSBMED301

Unit 05 Interpret and apply medical terminology appropriately

Understand and respond to instructions, to carry out routine tasks and use appropriate medical terminology.

CHCCOM005

Unit 06 Communicate and work in health or community services

Identify and use appropriate communication techniques effectively with clients, colleagues and management.

CHCCCS020

Unit 07 Respond effectively to behaviours of concern

Identify and respond to behaviours of concern with people.

HLTINF006

Unit 08 Apply basic principles and practices of infection prevention and control

Implement standard and transmission-based precautions and respond to risks.

BSBFLM309

Unit 09 Support continuous improvement systems and processes

Provide continuous improvement in an organisation.

BSBOPS304

Unit 10 Deliver and monitor a service to customers

Identify customer needs and improvements in the provision of customer service.

BSBMED302

Unit 11 Prepare and process medical accounts

Provide advice to patients regarding fee structures and process referrals.

BSBMED303

Unit 12 Maintain patient records

Maintain existing patient records on a management system.

HLTAID011

Unit 13 Provide first aid

Provide first aid response to a casualty in line with first aid guidelines.

Important Note:

1. Online assessment is completed for each topic.

2. This qualification requires the completion of HLTAID011, Provide First Aid. Students are required to attain this through an appropriate external training organisation and provide appropriate certification to receive a Credit Transfer for this unit.

3. The information included in this Course Outline is indicative of the final curriculum but may not necessarily contain all units necessary for completion of the course. All assessment that you complete throughout your studies will contribute to your final award. Industry regularly reviews this qualification, and the Institute is required to incorporate any changes specified during this review process. Any changes, upgrades or expansions to the curriculum will be instigated in such a way that your studies are affected as little as possible.

4. Please contact your Student Support Centre if you have any questions about the requirements to complete your course.

5. You have a maximum of five (5) years from the date of enrolment to complete your course. You can study your course on a full-time, part-time, or self-paced basis. Indicatively, full time study of the course will take approximately 12 months.

You can apply for entry-level administrative roles in healthcare settings, including admissions clerk, medical receptionist, health administrative worker and administrative support positions. Day to day, you might maintain patient records, prepare and process medical accounts, manage information and resources and respond to client enquiries. Employers in medical practices, hospitals, community health clinics and other health services all recruit for these roles.

Yes. Medical receptionist is a common career outcome for people who complete this qualification. You’ll study medical terminology and how to maintain patient records, prepare and process medical accounts and deliver customer service in the healthcare sector, which covers most of what a receptionist handles at the front desk. Employers set their own hiring requirements, so read individual job ads before you apply. We’ve written a longer guide to becoming a medical receptionist in Australia if you want more details.

No. All you need to enrol in the Certificate III in Health Administration is to have completed at least Year 10 or equivalent and be at least 16 years old. We designed this course for people starting out in health administration, so you’ll cover basic medical terminology, workplace health and safety, infection prevention and control from the beginning. Prior experience in a clinic or office helps you settle in faster, though we welcome complete beginners.

You’ll complete 13 units in this course, going from general office administration through to health-specific training. We teach you to:

• Interpret and apply medical terminology in routine tasks

• Maintain client and financial records on a practice management system

• Prepare and process medical accounts, including fee structures and referrals

• Apply standard and transmission-based precautions for infection prevention and control

• Participate in workplace health and safety

• Work legally and ethically within your job role

• Support people living with mental health issues and respond to behaviours of concern

You’ll also attain an HLTAID011 Provide First Aid certification through an external training organisation, then submit your certification for credit transfer.

You’ll find health administration roles in general practices, public and private hospitals, community health clinics, government health agencies and other healthcare organisations. Clinical teams in each of these settings need someone to manage records, accounts, enquiries and daily paperwork. We deliver this course online, so you can study from home and apply for roles in your own area. As a nationally recognised qualification, the Certificate III is recognised across Australia.

Experience level is the main difference between the two certificates. You’ll study the Certificate III in Health Administration to enter the field for the first time. We designed the Certificate IV in Health Administration for people already working a health administration job, so you’ll cover supervising routine administrative work and complete four practical assessments in a simulated work environment. Many students complete the Certificate III first, then move up once they have workplace experience behind them.

Yes. Employers in hospitals, general practices, community health clinics and government health agencies all need administrative staff, so you can move between settings as your interests develop. Entry-level roles usually ask for a Certificate III level qualification, so you can start without a university degree. You can compare healthcare salaries in Australia on our blog if you want to compare health administration against other entry-level options.

Healthcare administrators work with doctors, nurses, allied health practitioners, colleagues in other departments and external regulatory agencies. You’ll also speak with patients throughout the day about appointments, accounts, referrals and clinic paperwork. One of the units in the course, Communicate and work in health or community services, teaches you how to adjust your approach for each of these groups.