HLT37315 Certificate III in Health Administration

Level12 months

Gain the skills to provide administrative support in a range of health service settings, including medical practices, hospitals, and community health clinics.

Study online Certificate III in Health Administration with Institute of Allied Health. After completing this Cert III online course, you may consider completing a Cert IV in Health Administration to build your knowledge and skills further.

This course is not available to international students.

  • The online HLT37315 Certificate III in Health Administration will teach you the wide variety of skills needed to excel in general administrative roles, including maintaining client and financial records, managing information and resources, and working effectively with clients. This online health course will also teach you skills fundamental to a health administration role, including medical terminology, implementing infection control policies, and work health and safety processes.

  • After completing this health administration course, you will have the skills to provide administrative support in a range of health service settings, including medical practices, hospitals, and community health clinics. The skills and knowledge gained from Cert. III in Health Administration are nationally recognised, qualifying you for a variety of roles.

  • Enrol now to study health administration online. Earn your Cert III with flexible study options that fit around your busy life.


You will learn:

  • Maintain client and financial records

  • Manage information and resources

  • Medical terminology

  • Methods of implementing infection control policies

  • Work health and safety processes

  • Work effectively with clients

Career outcomes:

  • Admissions Clerk

  • Medical Receptionist

  • Health Administrative Worker

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Online Course Details


HLT37315 Certificate III in Health Administration

Nationally Recognised Training Logo black and white

Institute of Allied Health is a trading name for the Australian Institute of Professional Counsellors Pty Ltd and qualifications are awarded by AIPC (RTO Provider Number 0670).

This health administration course is delivered online. You can study your online Certificate III on a full-time, part-time or self-paced basis. Indicatively, full-time study of this health administration course will take approximately 12 months.

To obtain entry to this online health administration course, you need to demonstrate completion of at least Year 10 (or equivalent), and be at least 16 years of age.

This course is not available to international students.

Discounted upfront payments $1990 (normally $2490- save 20%)

Fortnightly payments $99/fortnight x 26 payments



Online Course Structure



Unit 01 Participate in workplace health and safety

Acquire the knowledge and skills of workplace health and safety to carry out your work.


Unit 02 Work with diverse people

Learning and identifying the skills to work with diverse people.


Unit 03 Work with people with mental health issues

Establish relationships, clarify needs and work collaboratively with people who are living with mental health issues.


Unit 04 Work legally and ethically

Identify and work within the legal and ethical frameworks that apply to an individual job role.


Unit 05 Interpret and apply medical terminology appropriately

Understand and respond to instructions, to carry out routine tasks and use appropriate medical terminology.


Unit 06 Communicate and work in health or community services

Identify and use appropriate communication techniques effectively with clients, colleagues and management.


Unit 07 Respond effectively to behaviours of concern

Identify and respond to behaviours of concern with people.


Unit 08 Apply basic principles and practices of infection prevention and control

Implement standard and transmission-based precautions and respond to risks.


Unit 09 Support continuous improvement systems and processes

Provide continuous improvement in an organisation.


Unit 10 Deliver and monitor a service to customers

Identify customer needs and improvements in the provision of customer service.


Unit 11 Prepare and process medical accounts

Provide advice to patients regarding fee structures and process referrals.


Unit 12 Maintain patient records

Maintain existing patient records on a management system.


Unit 13 Provide first aid

Provide first aid response to a casualty in line with first aid guidelines.



This Cert III health administration qualification requires the completion of HLTAID011, Provide First Aid. Students are required to attain this through an appropriate training organisation and provide a Statement of Attainment to receive a Credit Transfer for this unit. In undertaking this unit, students will need to have the physical capacity to undertake CPR for at least two minutes kneeling on the floor.



Online Study FAQs

Check out our frequently asked questions about health administration.


With consistent demand and diverse work opportunities in hospitals, clinics, and government agencies, health administration is a promising career in Australia. Additionally, good compensation and opportunities for growth make it a desirable career choice.

For a comprehensive start, consider studying a Certificate III in Health Administration (HLT37315) online. It includes modules like "Maintain patient records", "Deliver and monitor a service to customers", or "Communicate and work in health or community services" that will equip you with essential skills for pursuing a health administration role.

Healthcare administrators work closely with doctors, nurses, different departments, and regulatory agencies. Effective communication and teamwork are key to success in this role.

A Certificate III in Health Administration qualifies you for entry-level administrative roles in healthcare environments.

These might include roles like Medical Receptionist, Health Administrative Worker, or Administrative Support in hospitals, clinics, or other healthcare organisations.


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